About RCS
Meet R. Courtenay Smith
Courtenay is a CompTIA A+ IT Technician with all around technical skills on all computer systems, servers, networks, printers and software support. Expertise in break/fix support and preventive maintenance on systems. Technically savvy. Adept at problem solving, giving all issues meticulous attention and carefully examining all details until a solution is found.
TECHNICAL SKILLS:
- Software: MS Office Suite 2000-2016, Office 365 including Exchange Online, Open Office, current anti-virus software, SolarWinds N-central, MSP Manager.
- Operating Systems: MS Windows 95-10. Mac OS X and OS X versions.
- Networking: WatchGuard firewalls; Linksys/Netgear switches and routers; Cisco Meraki switches, firewalls and access points; LogMeIn Hamachi VPNs; RDP Terminal Services.